We offer free shipping on orders over ₱10,000. For orders under ₱10,000, the shipping rate is ₱400.
Orders within the Philippines typically arrive within 3-7 business days.
This website serves the Philippines only. You can check out our international website here!
Yes, once your order ships, you'll receive a tracking number via email to monitor your package's progress.
To place an order, simply browse our products, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information.
Yes, you can. Please contact our customer service team for assistance.
We accept major credit cards, PayPal, and Apple Pay for all orders.
Yes, our website uses SSL encryption to protect your personal and payment information. We do not store your credit card details.
Yes, our products are safe for consumption during pregnancy and breastfeeding. However, we always recommend consulting with your healthcare provider before adding any new supplements to your diet during these periods.
Yes, our products are designed to complement each other. However, we recommend starting with one product at a time and gradually introducing others to see how your body responds.
Our products should be stored in a cool, dry place away from direct sunlight. Once opened, please refrigerate and consume within the recommended time frame stated on the packaging.
We offer a 90-day money-back guarantee on all our products. If you're not satisfied, you can return the unused portion for a full refund, minus shipping costs.
Once we receive your return, refunds are typically processed within 5-7 business days. The credit may take an additional 3-5 business days to appear on your account, depending on your bank.
Sale items are eligible for refund under the same conditions as regular-priced items, unless otherwise stated in the product description.
In some cases, we may offer partial refunds for products that have been partially used or if only part of an order is being returned. Please contact our customer service team for more information.
To start a return or exchange, please contact our customer service team with your order number and reason for return. We'll provide you with a return authorization and further instructions.
Customers are responsible for return shipping costs unless the item is defective or we made an error in your order.
Yes, you can exchange an item for a different product. If there's a price difference, we'll either charge or refund the difference accordingly.
Items must be unused, in their original packaging, and in the same condition you received them for a full refund. Opened or used products may be eligible for partial refund or exchange, subject to inspection.